Terms and Conditions

Welcome to Rapture! By accessing, browsing, or purchasing from rapture.zone, you agree to the following terms and conditions. These terms ensure a fair, transparent, and enjoyable experience for all parties. Please review them carefully and contact us if you have any questions.

Pricing and Payments

  1. Prices:

    • All prices displayed on this site are in Australian Dollars (AUD).

    • In the rare event that a product is mistakenly listed at an incorrect price, Rapture reserves the right to refuse or cancel any orders. For example, if a $500 foil is accidentally listed for $50, you’d understand our need to correct that mistake!

  2. Payment Methods:

    • Payments can be made via direct bank deposit, credit card, or other methods specified at checkout.

    • Credit card payments may incur a small surcharge, which will be disclosed before payment is processed.

  3. Errors and Omissions:

    • Rapture reserves the right to correct any errors, inaccuracies, or omissions on the site, including product descriptions, pricing, and availability, even after an order has been placed. Customers will be notified, and refunds or adjustments will be made as appropriate.

Liability Disclaimer

Rapture shall not be held liable for any consequential damages, injuries, or losses arising from the use (or misuse) of information, media, or products on this site. If you are not confident in the proper use of a product, we strongly recommend seeking professional instruction or guidance.

Personal Information

By using our website, you agree that Rapture may store and use your personal information solely for:

  • Completing your order.

  • Contacting you about your purchases or dealings with us.

For more information, please review our Privacy Policy.

Returns and Warranties

  1. Manufacturer’s Warranty:

    • Most products sold by Rapture are covered by a full manufacturer’s warranty, which generally applies to manufacturing defects only.

    • Normal wear and tear or misuse of products is not covered. Please refer to the manufacturer’s documentation for details.

  2. Returns Policy:

    • Products can be returned at the buyer’s expense for store credit, provided:

      • The goods are returned in new condition.

      • The return is made within 14 days of receipt.

Use of Content

  1. Copyright and Usage:

    • All content, media, and materials on rapture.zone are the property of Rapture and are protected under copyright law.

    • Unauthorized use, reproduction, or commercial exploitation of any content is strictly prohibited.

  2. Third-Party Links and Services:

    • Our site may include links to third-party websites or services. Rapture is not responsible for the content, accuracy, or reliability of any third-party sites or services.

  3. Linking to Our Site:

    • If you wish to link to a page on our site other than the homepage, please contact us for permission.

Gift Vouchers and Cards

  • Gift vouchers and cards issued by Rapture are valid for 36 months from the date of purchase.

  • Vouchers and cards are non-refundable and non-transferable.

Shipping

  1. Free Shipping:

    • Free shipping is available for orders over $200, delivered within Australia.

    • Free shipping does not apply to second-hand equipment or consignment stock.

  2. Delivery Times:

    • Delivery times are estimates and subject to change due to factors beyond our control (e.g., shipping delays).

Customer Responsibilities

  1. Accurate Information:

    • Customers are responsible for providing accurate and complete information during checkout.

    • Failure to do so may result in order delays or cancellations, for which Rapture is not liable.

  2. Legal Compliance:

    • Customers agree to use Rapture’s products and services in compliance with all applicable laws.

Force Majeure

Rapture is not liable for disruptions, delays, or cancellations caused by events beyond our reasonable control, including but not limited to:

  • Extreme weather

  • Natural disasters

  • Government restrictions

  • Strikes or labor disputes

  • Epidemics or pandemics

Order Cancellation by Rapture

Rapture reserves the right to cancel any order at its sole discretion, including but not limited to cases of:

  • Pricing errors

  • Suspected fraud

  • Inventory shortages

In such cases, customers will be notified promptly, and refunds will be issued where applicable.

Account Termination

Rapture reserves the right to terminate a user’s account or deny access to the site for violations of these terms or inappropriate behavior, including abusive or fraudulent activity.

Changes to Terms

Rapture reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and continued use of the site indicates acceptance of those changes.

Dispute Resolution and Governing Law

These terms and conditions are governed by the laws of Australia. Any disputes will be resolved in the jurisdiction of [your state/territory, e.g., Western Australia].

Acceptance of Terms

By continuing to use rapture.zone, you agree to these terms and conditions. If you do not agree, your sole remedy is to discontinue use of the site.

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